Lucky Tackle Box Reviews and Complaints
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Most Helpful
0 comments
The first problem is I couldn't use the promo code monsterbass for July box 2 problem was that billing was trying to bill before the first of the month witch is when I get paid my VA disability accounting was going to fix that witch I'm sure they did but I got bill on...
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Author
VolatileBeagle
Reason of review
Order processing issue
0 comments
Lucky Tackle Box - Garbage lures, no customer service
The lures they ship are garbage. They do not reply to emails or answer the phone, leaving you with no way to cancel your subscription. Had to have my credit card block them before they could scam me on the renewal.
Author
AdvancedChipmunk980
Cons
- Ease of cancellation
Reason of review
Poor customer service
Loss
$179
Preferred solution
Cancel my subscription
0 comments
Lucky Tackle Box - SCAM, AWFUL, RIP OFF
I have never ever felt so upset with a company that I ever would have written a negative review. That being said, this company is truly terrible. I bought a subscription last year.. everything was fine and I canceled after 2 boxes. This year I re order and the first box was fine but it will automatically renew unless you cancel. On the website it says you can only cancel via email or phone, however when I email or call I get an automatic response that customer service is down and please try again later. I have been trying to cancel for over a month now and have received 2 unwanted boxes (both are very poor quality and the contents of the 3rd box match exactly the contents of the 2nd!!!) This company is an absolute joke and a scam.
Author
MixedBlackbird
Product
Pros
- First box received
Cons
- No communication
- Website
- Products received
Reason of review
Poor customer service
Loss
$27
Preferred solution
Full refund
Tags
1 comment
I own Deep Creek Lures, Inc. Last summer Lucky Tackle Box ordered approximately $25,000.00 wholesale value of our baits for their boxes. We have been lied to, ignored and never paid! Today, they finally sent me an email stating that they have immediately shut the...
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Author
AccidentalAvocet499
Service
Cons
- Constant lies
Reason of review
Problems with payment
Loss
$25
Preferred solution
i want our money
0 comments
Lucky Tackle Box - Unsatisfied
Signed up with Lucky tackle box. Xl walleye box for 3 months. First box was a bass box. Second month i recieved the same box with the exact same baits. Tryed calling the company multiple times and i get a recording that nobody is available. I tried emailing them and i get a response that customer service is unavailable due difficulties with website
Author
InnocentJackdaw
0 comments
Lucky Tackle Box - Can't unsubscribe
Cannot get ahold of them to cancel subscription.
Author
DualYak
0 comments
Lucky Tackle Box - Cancellation
I have emailed for someone to call me a month ago nobody ever called I call your customer support and it tells me to email and they will get back in the order received. Your customer support is ***
Author
ReflectiveHowlerMonkey187
0 comments
Lucky Tackle Box - Wrong Box unable to cancel
I was sent a walleye fish xl box when I had signed up for the Bass XL box. I tried to call and email to cancel no one available via phone and email was an auto-reply customer service unavailable because the website is down
Author
StrikingArcticHare
Reason of review
Poor customer service
Loss
$26
Preferred solution
Deliver product or service ordered
0 comments
Lucky Tackle Box - SORRY CUSTOMER SERVICE
SENT SEVERAL EMAILS, NO RESPONSE. MESSAGED FROM FACEBOOK, NO RESPONSE. CALLED SEVERAL TIMES, NO ONE AVAILABLE TO ANSWER YOUR CALLS IS THE RESPONSE YOU GET. TRY LOGGING INTO ACCOUNT, SAYS I CAN'T DO SO. DO NOT RECCOMMEND THEM AT ALL.
Author
UsefulBoa
Product
Pros
- Customer support
Cons
- Customer sevice
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
0 comments
Lucky Tackle Box - Cannot cancel subscription
I have been trying to cancel the subscription for a 1 1/2 weeks with no luck what so ever. It is horrible that you cannot contact someone by phone because it states no one is available to try back later. I have sent 3 emails with no replies whatsoever also. I will never subscribe to them again nor would I tell anyone to subscribe.
Author
EnthusiasticSquirrelMonkey
Product
Cons
- Ease of cancellation
- Hard time cancellation
- No communication
Reason of review
Poor customer service
Loss
$89
Preferred solution
Full refund
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0 comments
Lucky Tackle Box - Cancellation
My year subscription is almost up and i wanted to cancel it before it gets renewed. I got this for my son's birthday gift last year. It's been great,now it's time to move on. Thank you for any help you may provide.
Author
UnknownBeagle695
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Deep Creek Lures, Sorry to hear they are not only ripping off their customers but their suppliers also. Thank you for confirming what all of us customers suspected.