Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

After fighting for months with LTB about their inability to provide adequate customer service, I moved, asked to change address as well as species, it was one or the other, back and forth, they'd acknowledge the change and charge me, then send it to the wrong address again. Finally after 5 months, I'm told the will finally replace my missing boxes.

They told me they would send me 5 boxes, cool, great, whatever. So today the boxes arrived completely trampled on. And there is only 3, go figure. USPS shows the shipping labels were created but the items never showed up for shipping.

How strange.

Worst all around experience. Their products suck.

Product or Service Mentioned: Lucky Tackle Box Shipping Service.

Reason of review: Order processing issue.

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