Anonymous
map-marker The Cottages, Ontario

This company is a joke!!

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Cannot contact anyone in this company to complain, poor packaging of dollar store fishing lures and still waiting for back-order boxes to come. Lost in transit?? DO NOT WASTE YOUR MONEY HERE!!! First box done up fancy with lures wrapped up neatly although all no-name imports. Second box - plain box and lures thrown in loosley and again dollar store lures. Not the quality you would expect for a few hundred dollars!!
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User's recommendation: do not order from this company!!

Jackline Tla
map-marker Thornville, Ohio

Refuse to cancel after repeated requests

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I no longer need or want my Lucky Tackle Box monthly subscription. The quality and quantity has deteriorated over the past year. They advertise you can cancel at any time. I have been trying to cancel for 3 months but they continue to send boxes and charge my debit card every month despite my request to cancel. Using the contact us email does not elicit a response.
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User's recommendation: Do not subscribe to this company. Once they get your credit card information, they do not honor requests to cancel.

Brian K Bty

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Verified Reviewer

Cheap Low end lures

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Save your money and just buy quality baits. Company sending out very cheap lures. Do not believe I got 1 quality lure in 3 boxes. I do not recommend service.
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Cons:
  • Junk

Preferred solution: Full refund

User's recommendation: Do not purchase, sending out low end lures

Anonymous
map-marker Carmichaels, Pennsylvania

I think I didn't get a complet box

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Received 1- hard bait, 1-pack plastic Grubbs and. Pack of hooks. I dont feel that this is all that should have been in the box. Extremely disappointed with what I received. Tried to call the company , 3 - different phone numbers with no results . No answer at any of the numbers. I want my money back and I want to cancel any further orders.
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User's recommendation: Don’t buy lucky tackle box

Anonymous
map-marker Carmichaels, Pennsylvania

I think I didn't get a complet box

I got pack of hooks a hard bait and a pack of grubs no sticker no book. Not happy with that box I think it was. Short
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Frederick C Imz

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Verified Reviewer

This company appears to be fake and no longer in business. Unable to contact

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This company appears to be fake and no longer in business. Unable to contact customer service. They make it impossible to locate them
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Loss:
$78

Preferred solution: Full refund

User's recommendation: Unable to make any contact

Anonymous
map-marker Garretson, South Dakota

Wanted to cancel subscription

They are still charging me. I have tried to cancel but they will not cancel the subscription. I do not recommend doing subscription boxes.
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Wendy B Xkf
map-marker Naperville, Illinois

The call does not work is say please check your number and try again

Try to get I'm account to where I can long in and change my address and phone number! And it was supposed to be canceled to where I can open a new account so I can long in! That didnt happened I was charged this morning! And I have canceled the order and hope the it will cancel it out so I can made a new account!!
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User's recommendation: Have a Phone number that people can call if they need assistance!

Polly Tjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Powhatan, Virginia

Cancelation issue

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I have been trying for a while to cancel my subscription. I emailed first. I immediately received a reply asking why I wanted to cancel. I replied back and have yet to get a response. It's funny how they replied so quickly to inquire why I was canceling but once I replied they have yet to respond. I tried the number you all have listed and that doesn't work. I guess my next step will be to get legal advise on how to proceed from here to get this account canceled.
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User's recommendation: Never ever subscribe to Tackle Box. Worst customer service ever.

Anonymous
map-marker Waverly, Tennessee

Try to fix my account

I'v have try changes my address, phone number and to get login to my account. With no help with that. All it have gone is the they have fix it and I just got a charged for it with the old address and phone number! Yes I can not get in to my account sicen yall have the new system and I'v have try to get yall to help fix it but still not fix i didn't with to make another account until the other one is canceled.
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Polly Tjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Powhatan, Virginia

Cancelation issue

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I have yet to hear from this company after weeks and numerous attempts to cancel my subscription. Worst company ever. Next step is BBB and canceling my credit card.
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User's recommendation: Never ever use them. They are the worst

Anonymous
map-marker Calgary, Alberta

Nothing was sent but charged on my credit card

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Nothing delivered, cant reset my password to track my order Charged for a product I didnt receive . No phone number to call on or a valid email
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User's recommendation: Don’t use this company

Anonymous
map-marker Calgary, Alberta

No delivery

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Paid money and havent received my product. No one from customer has reached me or cant get ahold of anyone
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User's recommendation: Don’t order from this company

Keith B Jay
map-marker Knoxville, Tennessee

Skimpy boxes, duplicate items, every box

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The several last boxes have all been duplicated, same stuff, how about sending out some deep diving crank baits and some jerk baits once in awhile, skip the little bags of hooks for bluegills that no one wants.
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Loss:
$60
Pros:
  • Use some bait u never would have b4
Cons:
  • Same baits all the time and non name brand all cheap stuff

Preferred solution: Deliver product or service ordered

User's recommendation: Try another company

Larry Y Cza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't log in with email

Log in won't accept my password. I've tried several times to create a new password but never receive an email to continue password change.
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Pros:
  • Nice products
  • Subscriptions

Preferred solution: Let the company propose a solution

User's recommendation: Not Recommended

Michelle S Str
map-marker Gainesville, Texas

Need to cancel

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Cant get into my account to cancel, I will never order from you guys again for my husband. I have never had this problem before and have been trying to cancel for months!!!
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Preferred solution: Full refund

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